VoIP Business Solutions Offer Best Value Resolutions

VoIP technology and data services

All organizations must optimize consumer relations more than ever nowadays. This creates a dilemma that mandates keeping in touch with clients while maximizing productivity and customer service quality. Fortunately, business VoIP solutions offer viable long-term resolutions for both issues.

Basic VoIP Business Solutions and Definitions

“VoIP” is an abbreviation of the term ‘Voice Over Internet Protocol,’ that in turn denotes specialized media to enable telephonic conversation via digitized networks. Such communication is possible over wide area network (WANs) or local area network (LANs).

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All VoIP definitions inhere a common element where digitized voice and data coexist in harmony and are thereby transmit simultaneously with one network. This is done by a WIFI connection that requires no landline or hardwired physical equipment.

VoIP Technologies vs. Traditional Analog Telephones

Conventional phone calls are placed by circuit switch systems based in Public Switched Telephone Networks (PSTNs). Callers wait for a dial tone, punch in the recipient’s phone number, who hears a ring and picks up the receiver on their end.

Rather than circuit switching, VoIP utilizes packet switching via a ‘public’ system to enable verbal conversation and packet transfer online. The prime VoIP distinction is relying on an Ethernet port that PSTN does not. Another key difference is that VoIP call audio quality depends on speed and strength of wireless networks that transmit digitized voice signals. This means temporarily lost voice communication during power outages that mandate backup sources to generate power or analog lines on standby for emergency usage.

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Trio of VoIP Technologies

Three distinct VoIP formats exist on the free market today that individuals or organizations may employ for telephonic communications.

* ATA + Broadband Internet Access

Combines a regular phone with high-speed Broadband WIFI access and an analog telephone adapter (ATA) for consumer usage. ATAs convert voice signals into digital packets of data sent over the Internet. Businesses with large numbers of conventional phone lines often utilize an ATA as a specialized server to convert analog voice signals into digitized data packets. For instance, suppose a Boston staffer needs to call an office in California. The call is routed by a regular private branch exchange (PBX) that directs all phone traffic within the same company to an internal IP network, which converts it to IP data packets sent via the Web or a WAN.

* VoIP Phone + Ethernet Cable

Utilizes a VoIP or IP telephone that resembles a regular landline device but links to an external router by Ethernet cable wire. A specialized IP server in the back office routes calls between VoIP-capable devices over an internalized network. This option has become popular among small and midsized firms that rely on DSL or Broadband.

* Virtual ‘Mobile Phone’ Apps

Each user installs software on their laptop to make outbound calls or take incoming calls directly from PCs with a ‘mobile phone’ or ‘soft phone’ app. Such programs use the speaker, mike and sound card. While innovative and convenient for computer-savvy workers, this VoIP technological concept has not yet taken off.

Tremendous Benefits of VoIP Technologies

Business VoIP solutions afford great value over the long run. Many enterprisers save huge sums from being able to shave telecom costs in several ways. First and perhaps the best known benefit of VoIP systems is reduced expenses of long-distance calls and those placed via WANs for communications among personnel in distant geo locations. A second major savings aspect is that companies may transmit voice and data via one network vs. pay for separate lines dedicated to both kinds of transmissions.

This simplifies network management by system admins who can make upgrades or needed adjustments with a user-friendly Web-based app vs. back-office hard wiring. Yet another widely touted Voice over Internet Protocol advantage is more responsive customer service at lower cost via onsite ‘click-to-call’ that has become quite popular among e-Vendors with high-volume communications operations. This lets prospects talk with sales reps instantly by clicking hyperlinks displayed on web pages.

More value is virtually guaranteed for shrewd e-vendors who showcase goods in best light by video streamed to viewers who may visit a website any time of day or night. Voice over Internet Protocol takes all headaches from this once tedious process that can now be done by single lines with multi-use capacity to transmit all kinds of data.

The Best Business VoIP Providers of 2017

1. RingCentral. The entire business is in the cloud, from Google Apps/Docs to hosting, and RingCentral is a big part of that mix

2.Just because Vonage’s business VoIP solution is technically savvy doesn’t mean you have to be. Setting up our system is quick and easy, training and online support is readily available

3. Grasshopper lets you run your business using your cell phones!

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